Reflection After our Service Learning Activity

A Memorable Experience

5:33 PM

Today, we presented our Service Learning activity video to the class. It has been 6 weeks from now, but I can still remember the experience and the learning stays on me forever. To recall, last February 25, we went to CARD-MRI Development Institute (CMDI) in Bay, Laguna to establish our Honesty Store. To give you an idea of how are service learning experience was, below is our group's final video presentation compiled by our group mate Emmie:



The concept was borrowed from the honesty store in Batanes, where there is only a box for buyers to insert the payment, and there is no guard or cashier looking in the store. There is also no camera, so it will only be the buyer's conscience that’s going to call his/her attention for not paying. It is indeed a test of honesty each time a person buys.

When we established the honesty store, our main goal is to inspire others to be honest. We want the students to appreciate honesty and make it as a personal value. However, upon interacting with the CARD MRI students, we found out that they are doing community immersions, and the funds that they’ll be getting from the honesty store will not be put into their own needs but to the needs of the community. They will use it to fund their community immersions. Thus, instead of inspiring, we are actually the ones been inspired.

Until know, I cannot forget how inspiring these students are. Imagine, those students came out from poor families, they walk to the school everyday, and they don’t have that much excess money for themselves, and yet they still chose to help. They find ways in order to fund their community activities. I just can’t imagine how selfless they are, because they actually use the income from honesty for their own needs like books, school supplies, etc… And I think, this is actually the true meaning of social responsibility. They don’t just help out of their excess resources, instead they really look for a way to sustain their community programs despite of the limited resources they have.

Moreover, they are students. They have lessons, assignments, and other school related things to do. And actually, as an MBA student, one of the struggles I have is that I have limited time. It’s because aside from school, I still have a day job. But upon knowing the students, since they came from poor families, they have households to do and sometimes they have to help their parents in selling or doing business. Despite of the school and home responsibilities they have, they still find time to execute their community activities. For their community activities, they facilitate feeding programs, read along program for the children, and seminars for women.

In class, we are taught by Ms. Pia Manalastas that CSR is not just a short time charity work; it should be something that is part of the daily operation and should be sustainable. This is actually what I witnessed in our honesty store. The profits that the students will get from honesty store will then be used to fund their community activities, making it a cycle of operation since honesty store is a sustainable source of funds. The store will be managed by the students, and in order to make the operation of honesty store sustainable, once they graduated, it will be passed on to the next batch. Our group share some techniques on how to manage their inventories and how to promote their store to other students, so that their store will last long and earn more.

Today that our Business Ethics and CSR class has officially ended, I can say that I really learned a lot, and my experience with our service learning project is something that I will value the most. It brought me through a lot of realizations within me, and on how social responsibility operates in the society. I realized that as long as there is a strong drive for us to help, we can always find ways on how to do so. 

CSR Project Proposal

My Go Green Project

2:48 PM

Today, I presented my project proposal in the class. We are required to come out with our CSR project for our company.  I work in ING bank under Financial Markets Operations, and of the things I noted was that we are printing a lot of papers for our end of day. So my project proposal is to go paperless. 


To briefly explain my project, here's the quick background about it. My project plans to automate and make the manual end of day checking procedure of my team paperless. At our present process, we are manually printing our end of day (EOD) reports, which contains all the transactions processed for the day, and will verify if payments for the trades settling for the day have been sent already or not. 

These EOD checks will ensure that all the trades have been executed correctly, and that there are no pending or delayed payments to our clients. The risk of pre-settlement and settlement failure is minimized through this check. 

However, since FM Asia Onshore provides service to different Asian branches, we have to print end of day reports for all of these branches which include Singapore, Hong Kong, Shanghai, Taipei, Beijing, Seoul, Manila, and Tokyo. With this current procedure, hundreds of pages are printed every day, making heavy usage of paper supplies and high printing costs for energy and ink usage. It is also time consuming to print and go to the printer and wait for pages to be completely printed. Manual checking is also prone to human errors and time consuming as well. There is also a problem in terms of space where these print outs will be stored for record keeping.

What are the benefits of this project?

1. Minimizes the Paper Consumption

ING believes that managing environmental impact is a key to achieving the goal of being truly sustainable. As part of ING, our team should also participate in minimizing our environmental damages to the society. Given that we are heavily uses paper on our daily operation, we should try to minimize it as possible and as soon as we can. Statistically, a rough average of 24 trees is needed to produce a ton of non-recycled printing papers (Conservatree Org, 2006). 1 ton of paper is equivalent to 400 reams or 200,000 sheets of paper. If we are to compute, for our team’s EOD check, every year we are using around 30,000 ( = 300 days x 100 paper) pages of paper which implies that 3 to 4 trees each year has been downed for this process alone.

By making the process paperless, we are contributing to sustainability as we are minimizing our global environmental footprint. At the same time, we are also decreasing the cost of using paper.  Therefore, with this initiative we are not just benefitting the society, but also benefitting ourselves in terms of minimized cost.

2. Decreases Energy Consumption and Printing Costs

As mentioned in the corporate website of ING, we are aware that “the modern world depends on energy for everyday needs ranging from food production to the transport of goods and people, to heating and lighting. Not wasting it is as important as how it’s generated.” (ING, 2015) By implementing this initiative, we minimize our energy consumption, which therefore adheres to our stand in the notion of energy. We are going to save energy from not printing, and at the same time our printing costs will be minimized. Lesser ink and lesser electricity costs will be met.

3. Saves Storage Spaces and Easier Record Keeping

One problem with too much print outs is that we ran out of spaces to store these files. Several storages will be filled out with these papers, and if we are to continue with this process for more years, we would need to rent a warehouse to store these, which entails higher costs for the storage, and it will be hard for us to look for the previous report files we had. Operating in the field of financial services, we are internally and externally audited from time to time, which means that we really need to keep our previous files for references. By implementing this initiative, it will be easier for us to look for the previous reports we had, since it will just be done through a mouse click on a designated computer document folder. Plus, there is nothing to worry about physical storage spaces.

4. Saves Time and Minimizes Employee Effort

It is sometimes exhausting for employees to go back and fort to the printer. It takes time to go to the printer and wait for the reports to be printed. Aside from that, manual checking by the naked eyes of employees is being done. As we all know, humans are prone to errors and might missed to check some of the trades especially that we are operating globally and there are thousands of trades executed among different types of products. 

As part of ING, I believe that our team should participate in minimizing our environmental damages to the society. Given that we heavily uses paper on our daily operation, we should try to minimize it as possible and as soon as we can. Our small effort will contribute to our global stand in the society, and will be a big help to sustain the environment. As of now, my project is still ongoing and I'm hoping that it will be fully implemented soon, so that we can minimize our carbon footprint and make our process more environmental friendly. 

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Works Cited:
Conservatree Org. (2006, September 17). Trees Into Paper. Retrieved March 2017, 2017, from Conservatree.Org: http://conservatree.org/learn/EnviroIssues/TreeStats.shtml
ING. (2015, November 15). ING in Society. Retrieved March 25, 2017, from ING: https://www.ing.com/ING-in-Society/Sustainability/Our-Stance/Energy.htm

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